Course curriculum

  1. 1
    • Welcome to the course!

    • Background Knowledge for Course Participants

    • IPS in Countries Other Than the U.S.

  2. 2
    • Unit 1 Introduction

    • Introduction to Good Supervision

    • Good Supervision

    • Questions for Reflection

    • Supervising Friends

    • Individual Supervision: Frequency and Type

    • Supervision of Client Situations

    • Unit 1, Quiz #1

    • Individual Supervision: Focus on Individuals

    • Individual Supervision for Employer Relationship Building

    • Supervision Notes

    • Help Staff Manage Their Schedules

    • Individual Supervisor: Focus on Employment

    • IPS Specialist's Schedules

    • Individual Supervision: Help IPS Specialists Plan Their Schedules

    • Group Supervision (Vocational Unit Meetings*)

    • Group Supervision: Meeting Agendas

    • Group Supervision: Vocational Unit Meeting Structure

    • Group Supervision: Formats for Positive Brainstorming

    • Strengths-based Supervision

    • Unit 1, Quiz #2

    • Strengths-based Supervision of IPS Team Members

    • Job Performance Problems

    • Reflect on Team Member Strengths

    • Set Clear Expectations

    • Unit 1, Survey #2

    • Prevent Performance Problems: Provide Ongoing Training

    • Prevent Performance Problems: Give Frequent Feedback

    • Help Employees Improve Their Performance

    • Help Employees Improve Their Performance: Be Specific and Direct

    • Performance Improvement: Write Clear and Specific Action Plans

    • Performance Improvement: Frequent reviews

    • Managing Conflict

    • Questions for Reflection: Your Experiences with Conflict

    • Resolve Conflict by Addressing It

    • Unit 1 Assignment

  3. 3
    • Introduction

    • Personal Qualities for Effective IPS Specialists

    • Education Requirements for IPS Specialists

    • Employment Specialist Backgrounds

    • Video: Employment Specialists with Lived Experience of Mental Illness

    • Recruiting Candidates

    • Recruit IPS Specialists Who Have Similar Backgrounds as People Who Use IPS Services

    • Build an IPS Team That Focuses on Cultures

    • IPS Specialist Job Descriptions

    • Unit 2, Survey #2

    • Tips for Interviewing IPS Specialist Candidates

    • Unit 2, Survey #3

    • Reference Checks

    • Unit 2, Quiz #1

    • Untitled survey

    • Retain Staff by Emphasizing the Meaning of Their Work

    • Retain Staff: Create a Cohesive Team

    • Retain Staff: Identify and Reward Competencies

    • Retain Staff: Create a Rewards-based Environment

    • Unit 2 Assignment

  4. 4
    • Introduction

    • Why IPS Supervisors Teach

    • How People Learn

    • Unit 3, Quiz 1

    • How People Incorporate New Information Into Their Work

    • Field Mentoring

    • Field Mentoring Notes

    • Survey: Documentation for Field Mentoring

    • Sample Teaching Outline: How to Write Employment Plans

    • IPS Skills to Teach

    • Teaching Skills to Engage Clients

    • Engaging People Who Have Missed Appointments

    • Responding to Missed Appointments

    • Teaching and Coaching Engagement Skills

    • Engagement: Strategies to Teach for People Who are Unsure About Work

    • More Strategies to Teach and Coach Engagement Skills

    • Questions for Group and Individual Supervision

    • Determine if a Specialist Uses Good Skills for Engaging People

    • Survey: Teaching about Engagement

    • Active Listening Skills

    • Active Listening Skills: Avoiding Arguments

    • Active Listening Skills: Information to Teach

    • Active Listening: Materials to Share with Employment Specialists

    • Survey: Active Listening Skills

    • Strategies to Teach Active Listening Skills

    • Questions for Group and Individual Supervision - Listening Skills

    • Teaching Skills to Build Employer Relationships

    • Rationale for Building Employer Relationships

    • Information to Teach About Employer Relationships

    • Teach a Systematic Approach to Employer Relationship Building

    • Materials to Share

    • Survey: Teaching about Employer Relationships

    • Methods to Teach Employer Relationship Building

    • Questions for Group and Individual Supervision - Employer Relationships

    • Skills for Providing Individualized Job Supports

    • Materials to Share with Employment Specialists

    • Strategies to Teach Job Support Skills

    • Questions for Individual and Group Supervision - Job Supports

    • Survey: Questions about Job Supports

    • Develop a Plan to Teach Skills to Include Family Members

    • Survey: Develop a Skills Teaching Plan

    • Compare Skills Teaching Plans

    • Help Employment Specialists Learn About Cultures

    • Unit 3 Assignment

  5. 5
    • Introduction to the Unit

    • Tips for Reporting and Collecting Outcomes

    • Unit 4, Quiz #1

    • Video: Using Outcomes to Improve Services

    • Unit 4, Quiz 2

    • Help Employment Specialists Improve Outcomes

    • Video: Using Outcomes to Help Employment Specialists Improve

    • Unit 4, Quiz #3

    • Investigate Reasons for Low Outcomes

    • Develop a Plan for Improvement

    • Review Client Outcomes with the IPS Team

    • Celebrate Success

    • Unit 4, Quiz 4

    • Unit 4 Field Assignment

  6. 6
    • Introduction

    • The IPS Supported Employment Fidelity Scale

    • IPS Supported Employment Fidelity Reviewers

    • How IPS Supervisors Prepare for Fidelity Reviews

    • An IPS Supervisor's Experience

    • Using IPS Fidelity Reviews to Improve Services

    • Unit 5, Quiz #1

    • IPS Steering Committee

    • IPS Steering Committee Members

    • Unit 5, Survey1

    • Keeping Steering Committees on Track

    • Internal Work Group

    • Unit 5, Quiz #2

    • Engaging and Educating Mental Health Practitioners About Work

    • The Role of Mental Health Practitioners in Employment

    • Unit 5, Quiz #3

    • Training Mental Health Practitioners About Employment and IPS

    • Assess Mental Health Practitioner Beliefs About Employment

    • Integration of Mental Health and Employments

    • Collaboration with Mental Health Supervisors

    • Unit 5, Quiz #4

    • Recognize the Efforts of Mental Health Practitioners

    • Summary: Educate and Engage Mental Health Practitioners

    • Engage Agency Leaders

    • Video: Meeting with the Executive Director

    • Unit 5, Quiz 5

    • Ensuring Agency Leaders Hear from Working People

    • Ask Agency Leaders for Help

    • Educate Leaders on the Role of Employment Specialist

    • Building Relationships with Agency Leaders

    • Unit 5, Quiz 6

    • Share Employment Outcomes

    • Advertise IPS to Clients and Family Members

    • Include Clients and Family Members

    • Collaborate with Vocational Rehabilitation Counselors

    • Collaboration with Vocational Rehabilitation Supervisors

    • Collaborate with Government officials of Mental Health and Labor

    • Connect with IPS Supervisors

    • Unit 5 Fieldwork Assignment & Course Evaluation

    • Unit 5 Assignment

  7. 7
    • Evaluation Questions

  8. 8
    • Unit 1 Resources

    • Unit 2 Resources

    • Unit 3 Resources

    • Unit 4 Resource

    • Unit 5 Resources