Course curriculum
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1
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Welcome to the course!
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Background Knowledge for Course Participants
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IPS in Countries Other Than the U.S.
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2
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Unit 1 Introduction
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Introduction to Good Supervision
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Good Supervision
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Questions for Reflection
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Supervising Friends
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Individual Supervision: Frequency and Type
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Supervision of Client Situations
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Unit 1, Quiz #1
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Individual Supervision: Focus on Individuals
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Individual Supervision for Employer Relationship Building
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Supervision Notes
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Help Staff Manage Their Schedules
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Individual Supervisor: Focus on Employment
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IPS Specialist's Schedules
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Individual Supervision: Help IPS Specialists Plan Their Schedules
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Group Supervision (Vocational Unit Meetings*)
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Group Supervision: Meeting Agendas
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Group Supervision: Vocational Unit Meeting Structure
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Group Supervision: Formats for Positive Brainstorming
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Strengths-based Supervision
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Unit 1, Quiz #2
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Strengths-based Supervision of IPS Team Members
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Job Performance Problems
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Reflect on Team Member Strengths
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Set Clear Expectations
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Unit 1, Survey #2
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Prevent Performance Problems: Provide Ongoing Training
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Prevent Performance Problems: Give Frequent Feedback
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Help Employees Improve Their Performance
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Help Employees Improve Their Performance: Be Specific and Direct
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Performance Improvement: Write Clear and Specific Action Plans
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Performance Improvement: Frequent reviews
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Managing Conflict
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Questions for Reflection: Your Experiences with Conflict
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Resolve Conflict by Addressing It
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Unit 1 Assignment
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3
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Introduction
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Personal Qualities for Effective IPS Specialists
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Education Requirements for IPS Specialists
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Employment Specialist Backgrounds
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Video: Employment Specialists with Lived Experience of Mental Illness
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Recruiting Candidates
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Recruit IPS Specialists Who Have Similar Backgrounds as People Who Use IPS Services
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Build an IPS Team That Focuses on Cultures
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IPS Specialist Job Descriptions
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Unit 2, Survey #2
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Tips for Interviewing IPS Specialist Candidates
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Unit 2, Survey #3
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Reference Checks
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Unit 2, Quiz #1
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Untitled survey
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Retain Staff by Emphasizing the Meaning of Their Work
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Retain Staff: Create a Cohesive Team
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Retain Staff: Identify and Reward Competencies
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Retain Staff: Create a Rewards-based Environment
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Unit 2 Assignment
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4
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Introduction
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Why IPS Supervisors Teach
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How People Learn
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Unit 3, Quiz 1
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How People Incorporate New Information Into Their Work
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Field Mentoring
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Field Mentoring Notes
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Survey: Documentation for Field Mentoring
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Sample Teaching Outline: How to Write Employment Plans
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IPS Skills to Teach
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Teaching Skills to Engage Clients
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Engaging People Who Have Missed Appointments
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Responding to Missed Appointments
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Teaching and Coaching Engagement Skills
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Engagement: Strategies to Teach for People Who are Unsure About Work
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More Strategies to Teach and Coach Engagement Skills
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Questions for Group and Individual Supervision
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Determine if a Specialist Uses Good Skills for Engaging People
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Survey: Teaching about Engagement
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Active Listening Skills
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Active Listening Skills: Avoiding Arguments
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Active Listening Skills: Information to Teach
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Active Listening: Materials to Share with Employment Specialists
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Survey: Active Listening Skills
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Strategies to Teach Active Listening Skills
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Questions for Group and Individual Supervision - Listening Skills
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Teaching Skills to Build Employer Relationships
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Rationale for Building Employer Relationships
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Information to Teach About Employer Relationships
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Teach a Systematic Approach to Employer Relationship Building
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Materials to Share
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Survey: Teaching about Employer Relationships
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Methods to Teach Employer Relationship Building
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Questions for Group and Individual Supervision - Employer Relationships
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Skills for Providing Individualized Job Supports
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Materials to Share with Employment Specialists
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Strategies to Teach Job Support Skills
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Questions for Individual and Group Supervision - Job Supports
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Survey: Questions about Job Supports
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Develop a Plan to Teach Skills to Include Family Members
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Survey: Develop a Skills Teaching Plan
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Compare Skills Teaching Plans
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Help Employment Specialists Learn About Cultures
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Unit 3 Assignment
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5
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Introduction to the Unit
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Tips for Reporting and Collecting Outcomes
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Unit 4, Quiz #1
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Video: Using Outcomes to Improve Services
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Unit 4, Quiz 2
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Help Employment Specialists Improve Outcomes
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Video: Using Outcomes to Help Employment Specialists Improve
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Unit 4, Quiz #3
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Investigate Reasons for Low Outcomes
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Develop a Plan for Improvement
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Review Client Outcomes with the IPS Team
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Celebrate Success
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Unit 4, Quiz 4
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Unit 4 Field Assignment
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6
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Introduction
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The IPS Supported Employment Fidelity Scale
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IPS Supported Employment Fidelity Reviewers
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How IPS Supervisors Prepare for Fidelity Reviews
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An IPS Supervisor's Experience
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Using IPS Fidelity Reviews to Improve Services
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Unit 5, Quiz #1
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IPS Steering Committee
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IPS Steering Committee Members
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Unit 5, Survey1
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Keeping Steering Committees on Track
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Internal Work Group
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Unit 5, Quiz #2
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Engaging and Educating Mental Health Practitioners About Work
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The Role of Mental Health Practitioners in Employment
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Unit 5, Quiz #3
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Training Mental Health Practitioners About Employment and IPS
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Assess Mental Health Practitioner Beliefs About Employment
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Integration of Mental Health and Employments
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Collaboration with Mental Health Supervisors
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Unit 5, Quiz #4
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Recognize the Efforts of Mental Health Practitioners
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Summary: Educate and Engage Mental Health Practitioners
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Engage Agency Leaders
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Video: Meeting with the Executive Director
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Unit 5, Quiz 5
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Ensuring Agency Leaders Hear from Working People
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Ask Agency Leaders for Help
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Educate Leaders on the Role of Employment Specialist
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Building Relationships with Agency Leaders
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Unit 5, Quiz 6
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Share Employment Outcomes
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Advertise IPS to Clients and Family Members
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Include Clients and Family Members
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Collaborate with Vocational Rehabilitation Counselors
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Collaboration with Vocational Rehabilitation Supervisors
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Collaborate with Government officials of Mental Health and Labor
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Connect with IPS Supervisors
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Unit 5 Fieldwork Assignment & Course Evaluation
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Unit 5 Assignment
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7
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Evaluation Questions
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8
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Unit 1 Resources
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Unit 2 Resources
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Unit 3 Resources
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Unit 4 Resource
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Unit 5 Resources
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